Pay

• $50,000-$65,000/year

Company Culture & Core Values

• Continuous Growth and Training: We don’t just “hire” personnel; we invest in them.
• A Culture of Confidence: We empower every team member to pursue goals and handle adversity with determination
• Stability and Innovation: As a privately owned company, we offer the stability of a 25-year-old business with the fast-paced, creative environment of a technology firm.

Requirements

• 4+ years of related experience, training, and/or education, focusing on sales, customer outreach and relationship building
• Advanced computer skills, proficient in Microsoft Office and ability to learn new software
• Charismatic, outgoing, energetic and positive attitude
• Professional writing ability
• Good time management and attention to detail
• Manage several projects at once and meet deadlines
• Critical-thinking, problem-solving and good judgment

Responsibilities

• Build trusting, long-term relationships with customers
• Handle customer messages, complaints, issues, and support tickets
• Regularly assess customer satisfaction to maximize business retention and development
• Provide customers updates on schedules and production
• Take over projects from the sales team once a purchase order comes in
• Track sales activity in the Customer Relationship Management (CRM) software
• Seek out opportunities with current customers

Training Benefit

• Work with management to set up a professional development track and goals
• Continually improve professional skills

Benefits & Incentives

• Comprehensive Coverage: Competitive compensation, healthcare, dental, vision, life insurance, and 401K.
• Work-Life Stability: Paid holidays and vacations to ensure you have time to recharge.
• Lifelong Learning: Direct support for continuing education and specialized certifications.
• Safety First: Join a team that has been nationally recognized for its safety culture, including the MAPP Gold Achievement Safety Award.